For Families

We review each situation on a case-by-case basis.

You may call the nurses station at (270) 575-2597 and ask for the patient’s nurse. If you would like to reach the patient’s room directly, you may call (270) 575-2 (room #). For example, if the room number is 591, the number would be 270-575-2591. 

Long term acute care hospitals are licensed hospitals.  LTACHS offer many of the same services and features that you find in an acute care facility.  A distinguishing factor of an LTACH vs a SNF is a daily physician oversight and intervention.  As a hospital, we can offer 24-hour nursing care and daily physician management. 

The length of time that individuals stay at a long-term acute care hospital is determined by their condition, clinical needs and their ability to live outside a hospital environment.  Most patients typically stay in an LTACH around 25-30 days, but this varies from patient to patient.  Each patient’s recovery and medical needs are unique. 

Physical and Occupational therapy consults are placed on admission. The patient’s will be assessed and an individualized treatment plan will be created with patient specific goals. Therapy times will depend on the patient, their level of ability and participation. 

Patient safety is our highest priority.  With the COVID 19 pandemic, we have to make frequent adjustments to the ever-changing situation.  Our visitation policy mirrors that of Baptist Health Paducah as they are our host facility.  At this time our visitation policy is 2 visitors per patient between the hours of 6AM to 9PM. 

We work with Medicare and a variety of Medicare Advantage/Replacement plans, along with commercial plans. We can accept Kentucky Medicaid plans as well. Please contact our Admissions Department at (270) 575-8407 to determine if we are in-network with your insurance plan. 

Traditional hospitals are designed to diagnose and stabilize individuals with acute medical problems.  Typically, most patients aren’t expected to stay in the hospital for an extended length of stay.  However, the ones that need more time to recover in a hospital setting for management of complex medical issues are referred to a LTACH.  The LTACH was created for the patients that needed a longer recovery time.  We specialize in treating patients with multiple, complex issues such as respiratory, cardiac, neurological, infectious disease, wounds and multi-system failure. 

You may contact the Administration of ContinueCARE Hospital at any time if you have questions, concerns, or complaints by calling (270) 575-2598. Since our organization uses the Center for Improvement in Healthcare Quality (CIHQ) accreditation for deemed-status, you, or your surrogate decision-maker, also have the the right to file a complaint regarding any quality of care concern or safety issue, directly to CIHQ as follows:

Online: https://cihq.org/complaint

Mail: Center for Improvement in Healthcare Quality
P.O. Box 3620 McKinney, TX 75070
Attn: Chief Executive Officer
Phone: (512) 661-2813 Fax: (805) 934-8588